Privacy Policy

Introduction

At PrimeMe ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our AI-powered conversation enhancement service.

Information We Collect

Account Information

When you create an account, we collect your email address, name, and password. This information is necessary to provide you with access to our services.

Audio Data

PrimeMe processes audio from your conversations to provide real-time AI assistance. All audio is processed in real-time and encrypted end-to-end. We don't store recordings of your conversations.

Usage Data

We collect information about how you use the app, including session duration, features used, device information, and performance metrics. This helps us improve our service.

Device Information

We collect device type, operating system, unique device identifiers, and hardware information to optimize app performance and compatibility.

How We Use Your Information

  • To provide AI conversation enhancement services for your personal use only
  • To personalize your experience and deliver context-aware suggestions tailored specifically to you
  • To maintain and improve app security and performance
  • To communicate with you about updates, features, and support
  • To comply with legal obligations and enforce our terms of service

Data Security

We implement industry-standard security measures to protect your data:

  • Real-Time Processing: Audio is processed in real-time and never stored on our servers
  • Private Session Mode: Transcripts and summaries are never saved when enabled
  • Temporary File Processing: Files and images are only used during the session and are never stored afterward
  • End-to-End Encryption: All data in transit is encrypted using industry-standard protocols
  • Complete Control: You have full control of your data with one-tap deletion
  • Regular Audits: We conduct regular security audits and penetration testing

Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Audio data processed in real-time is not stored. You can delete your account and all associated data at any time through the app settings.

Your Rights

You have the right to:

  • Access and download your personal data
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Opt-out of data collection for analytics and marketing
  • Object to or restrict certain data processing activities

Third-Party Services

We may use third-party service providers to help us operate our service, such as cloud hosting, analytics, and payment processing. These providers have access only to the information necessary to perform their functions and are obligated to maintain confidentiality. We do not sell your personal information to third parties.

Children's Privacy

PrimeMe is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including standard contractual clauses and encryption.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: team@primeme.ai

Subject: Privacy Policy Inquiry